Privacy Policy

Welcome to MyHealthAssist. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile applications, and related services.

1. Information We Collect

We may collect the following types of information:

• Name, email address, phone number, profile picture, date of birth, gender, and location information.
• Medical profile information such as medical conditions, allergies, medications, and family member profiles.
• Appointment information including doctor, hospital, date, time, and booking history.
• AI chat messages and health-related questions shared by you.
• Technical information such as device details, IP address, browser type, operating system, app version, and usage data.

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Enable appointment booking and healthcare discovery.
• Provide AI-based health information assistance.
• Store and manage medical profiles.
• Send appointment updates and service notifications.
• Improve our platform, security, and user experience.
• Comply with legal and regulatory obligations.

3. Health Information

Health-related information is sensitive personal information. By using MyHealthAssist and submitting medical profile details, you provide your consent for us to store and process this information for the purpose of providing our services.

4. AI Health Assistant Disclaimer

The AI Health Assistant is provided only for informational and educational purposes. It does not provide medical diagnosis, treatment, prescription, or emergency medical advice. Always consult a qualified healthcare professional for medical concerns.

5. Data Sharing

We do not sell your personal information. We may share information with:

• Doctors, clinics, or hospitals selected by you.
• Technology, hosting, analytics, and payment service providers.
• Government or legal authorities when required by law.

6. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee complete security.

7. Data Retention

We retain your information for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce our agreements.

8. Your Rights

You may request to access, update, correct, or delete your personal information by contacting us.

9. Children’s Privacy

Our services are not intended for children under 18 years of age without parental or guardian supervision.

10. Third-Party Services

Our platform may use third-party services such as Google Sign-In, cloud hosting, analytics tools, and payment gateways. These services may have their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

12. Contact Us

For privacy-related questions, contact us at:
Email: support@myhealthassist.in
Website: myhealthassist.in